Joshua L. Berman
Healthcare Revenue Cycle Professional
12 years in Hospital Revenue Cycle
12 years in Revenue Cycle Software & Technology
6 years in Private Equity Backed Businesses
I am a revenue cycle executive focused on delivering innovative solutions that serve both healthcare providers and the modern patient.
Career Summary
My professional journey has always been driven by a core mission: to improve the patient experience. While my early aspirations were rooted in direct patient care, a combination of opportunity, mentorship, and a passion for problem-solving led me to the business side of healthcare—specifically, revenue cycle management for hospitals and physician organizations. From my early days as an Account Representative II at the Cleveland Clinic to my current role as Chief Operating Officer, I have remained committed to advancing the patient journey through innovative technology, scalable software solutions, deep data analytics, and high-impact services that bridge the gap between clinical care and financial engagement.
Healthcare Visionary
Data Obsessed
People First Focused
Business Growth Strategist
JOSH BERMAN’S JOURNEY
2019 – Current
Chief Operating Officer
Millennia
Responsibility:
Lead strategy and vision that includes, but is not limited to, new technology advances, state of art call center, PMO, enterprise training, and sales.
Impact:
Operationalized private equity-owned business driving 135% YOY revenue growth, 10M in new Sales, 70% gross profit margin, and 204% adjusted EBITDA growth. All accomplishing a Private Equity transaction.
2018
Vice President of Operations
MedData (Elevate)
Responsibility:
Led all coding, billing, denial follow-up and collections in over $4B in accounts receivables.
Impact:
Led 1750+ people both onshore and offshore, developed and implemented full operational strategy and vision, maximized operational profit via process and technology
2015 – 2017
AVP, Revenue Cycle Solutions
RelayHealth (McKesson/Change Healthcare)
Responsibility:
Command and lead $50 million+ in revenue with full P&L responsibility.
Impact:
Created new business goals with a complete operational and technical vision. Within the first year achieved bookings greater than 650% of goals, raised KLAS scores to record highs, and increased revenue by 300% for troubled accounts.
2013 – 2015
Director, Regular Affairs
RelayHealth (McKesson/Change Healthcare)
Responsibility:
Use healthcare revenue cycle experience and understanding of RelayHealth products to lead customers and company to a successful ICD-10 transition.
Impact:
Created the vision and plan for RelayHealth. Successfully implemented ICD-10 with zero impact to revenue, support calls, support ticket close times, and client attrition all while driving sales via RelayHealth intellectual knowledge and service.
2010 – 2012
Director, Analytics
RelayHealth (McKesson/Change Healthcare)
Responsibility:
Designed, built and launched new analytics product to monetize the RelayHealth revenue cycle data.
Impact:
Sold the first and largest contract, rapid growth in first year with 61 facilities installing product, in 140 facilities as of 2014.
2002 – 2009
Senior Manager/Director, EDI and Denial Management
Cleveland Clinic
Responsibility:
$1 Billion a year in billed charges, $300+ Million denials per year.
Impact:
Led centralization of CBO/PFS, Installed Claims Management software containing 100% of revenue and 1300+ users, Immediate $13M bottom-line gain from $1M Denial Database application build budget, launched revenue enhancing analytic denial assessment program
Let’s Connect
Let’s connect on LinkedIn. A great way to get my attention is to comment on one of my LinkedIn posts.