2019 – Current
Chief Operating Officer
Lead new technology advances, state of art call center, PMO, enterprise training and sales
Operationalized private equity-owned business driving 135% YOY revenue growth, 70% gross profit margin, and 204% adjusted EBITDA growth. Also, lead the new sales team toward the yearly 10M quota goal.
Vice President of Operations
Lead all coding, billing, denial follow-up and collections in over $4B in accounts receivable.
Lead 1750+ people both onshore and offshore, develop and implement full operational strategy and vision, maximized operational profit via process and technology
2015 – 2017
AVP, Revenue Cycle Solutions
Command and lead $50 million+ in revenue with full P&L responsibility.
new business goals with a complete operational and technical vision. Within the first year achieved bookings greater than 650% of goals, raised KLAS scores to record highs, and increased revenue by 300% for troubled accounts.
2013 – 2015
Director, Regular Affairs
Use healthcare revenue cycle experience and understanding of RelayHealth products to lead customers and company to a successful ICD-10 transition.
Created the vision and plan for RelayHealth. Successfully implemented ICD-10 with zero impact to revenue, support calls, support ticket close times, and client attrition all while driving sales via RelayHealth intellectual knowledge and service.
2010 – 2012
Design, build and launch new analytics product to monetize the RelayHealth revenue cycle data.
Sold the first and largest contract, rapid growth in first year with 61 facilities installing product, in 140 facilities as of 2014.
2002 – 2009
Senior Manager/Director, EDI and Denial Management
$1 Billion a year in billed charges, $300+ Million denials per year.
Lead centralization of CBO/PFS, Installed Claims Management software containing 100% of revenue and 1300+ users, Immediate $13M bottom-line gain from $1M Denial Database application build budget, launched revenue enhancing analytic denial assessment program
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