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Joshua L. Berman
Healthcare Revenue Cycle Professional

12 years in Hospital Revenue Cycle

11 years in Revenue Cycle Software & Technology

I am a revenue cycle professional looking to reimagine, recreate, and ultimately provide solutions for not only healthcare providers and facilities but more importantly, the healthcare patient of today.
Career Summary

My early goals in life were always around helping a patient. Through some luck and a few really good mentors I ended up in the business side of things, better known as the revenue cycle, for hospitals and physicians alike. From early beginnings as an Account Rep II at Cleveland Clinic to today, as a Chief Operating Officer, my push has remained the same, however. How do I help a patient have a better experience via technology, software, and services?

Healthcare Visionary

Data Obsessed

People First Focused

Business Growth Strategist

MY JOURNEY 

2019 – Current

Chief Operating Officer

Millennia

Responsibility:
Lead new technology advances, state of art call center, PMO, enterprise training and sales

Impact:
Operationalized private equity-owned business driving 135% YOY revenue growth, 70% gross profit margin, and 204% adjusted EBITDA growth. Also, lead the new sales team toward the yearly 10M quota goal.

2018

Vice President of Operations

MedData

Responsibility:
Lead all coding, billing, denial follow-up and collections in over $4B in accounts receivable.

Impact:
Lead 1750+ people both onshore and offshore, develop and implement full operational strategy and vision, maximized operational profit via process and technology

2015 – 2017

AVP, Revenue Cycle Solutions

RelayHealth (McKesson)

Responsibility:
Command and lead $50 million+ in revenue with full P&L responsibility.

Impact:
new business goals with a complete operational and technical vision. Within the first year achieved bookings greater than 650% of goals, raised KLAS scores to record highs, and increased revenue by 300% for troubled accounts.

2013 – 2015

Director, Regular Affairs

RelayHealth (McKesson)

Responsibility:
Use healthcare revenue cycle experience and understanding of RelayHealth products to lead customers and company to a successful ICD-10 transition.

Impact:
Created the vision and plan for RelayHealth. Successfully implemented ICD-10 with zero impact to revenue, support calls, support ticket close times, and client attrition all while driving sales via RelayHealth intellectual knowledge and service.

2010 – 2012

Director, Analytics

RelayHealth (McKesson)

Responsibility:
Design, build and launch new analytics product to monetize the RelayHealth revenue cycle data.

Impact:
Sold the first and largest contract, rapid growth in first year with 61 facilities installing product, in 140 facilities as of 2014.

2002 – 2009

Senior Manager/Director, EDI and Denial Management

Cleveland Clinic

Responsibility:
$1 Billion a year in billed charges, $300+ Million denials per year.

Impact:
Lead centralization of CBO/PFS, Installed Claims Management software containing 100% of revenue and 1300+ users, Immediate $13M bottom-line gain from $1M Denial Database application build budget, launched revenue enhancing analytic denial assessment program

Let’s Connect

Let’s connect on LinkedIn. A great way to get my attention is to comment on one of my LinkedIn posts.